§ 19 Final Provisions

(1) The contract language is German.

(2) We do not offer any products or services for purchase by minors. Our products for children can only be purchased by adults. If you are under 18, you may only order our items with the involvement of a parent or guardian.

(3) If you breach these Terms and Conditions and we do not take action against you, we will still be entitled to exercise our rights on any other occasion on which you breach these Terms and Conditions of Sale.

(4) We reserve the right to make changes to our website, rules, conditions, including these Terms and Conditions at any time. Your order will be subject to the terms and conditions of sale, contract terms and conditions in force at the time you place your order, unless a change to these terms and conditions is required by law or by government order (in which case they will also apply to orders you have previously placed). If any provision of these Terms and Conditions of Sale is invalid, void or unenforceable for any reason, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.

(5) The invalidity of a provision does not affect the validity of the other provisions of the contract. Should this be the case, the provision shall be replaced by another legally permissible provision that corresponds to the meaning and purpose of the invalid provision.

Miscellaneous

The EU Commission has set up an OS platform to resolve disputes in online trading between consumers and traders. You can access this platform and further information at the following link:

Online Dispute Resolution | European Commission (europa.eu)

English Version:

GENERAL TERMS AND CONDITIONS OF

MOVEMASTER GmbH

§ 1 Scope of application and provider

(1) The General Terms and Conditions (hereinafter referred to as "GTC") govern the
sale of products and services by MoveMaster GmbH (hereinafter referred to as "Supplier") to you in the version valid at the time of the order. (2) Deviating general terms and conditions of the customer are rejected. (3) Please read these terms and conditions carefully before placing an order with MoveMaster GmbH. By placing an order with MoveMaster GmbH, you agree to the application of these terms and conditions to your order. (4) On our website "www.movemaster.biz" we offer you the sale of the following products: MoveMaster RSG 1/R, Art No: M1001 (5) We offer the following services on our website "www.movemaster.biz": Product sales, registration, downloads, info

§ 2 Formation of the contract

(1) Contracts on this portal can only be concluded in German or English. (2) The offers are aimed exclusively at end customers with an invoice and delivery address in:
EU, England, Switzerland, Norway, Canada, USA, Japan. (3) The customer must have reached the age of 18. (4) The presentation of the goods in the online store does not constitute a legally effective offer. The presentation of the goods merely invites the customer to make an offer. (5) Your order constitutes an offer to MoveMaster GmbH to conclude a purchase contract. The customer submits a binding offer when he has gone through the online ordering process by entering the information requested there and clicks on the "Buy" button in the final ordering step. (6) The purchase contract between the supplier and the customer is only concluded by a declaration of acceptance by the supplier. This takes place on the earlier of the two dates, either sending the goods or sending a shipping confirmation by e-mail. Please note that the confirmation of receipt of your order does not constitute a declaration of acceptance in the aforementioned sense. (7) The validity of contracts for larger than normal household quantities as well as the commercial resale of the object of purchase requires the express confirmation of the supplier. This applies both to the number of products ordered as part of a single order and to the placement of multiple orders for the same product, where the individual orders comprise a normal household quantity. (8) Your orders will be stored by us after conclusion of the contract. If you lose your order documents, please contact us by e-mail or telephone. We will send you a copy of the order data. (9) Access to the MoveMaster service requires registration. (10) By registering, the customer accepts these GTC. Upon registration, a contractual relationship is established between MoveMaster GmbH and the registered customer, which is governed by the commission of these GTC. (11) You agree to receive invoices electronically. Electronic invoices will be made available to you by e-mail or in the customer account on the website. We will inform you for each delivery and service whether an electronic invoice is available. Further information about electronic invoices can be found on our website.

§ 3 Prices and shipping costs

(1) Our prices include the applicable statutory VAT and do not include shipping costs or shipping surcharges. The shipping surcharges vary depending on the type of delivery and the nature of the item. (2) Despite our best efforts, a small number of products in our catalog may be incorrectly priced. We will check prices when we process your order and before we charge payment. If a product is incorrectly priced and the correct price is higher than the price on the website, we will contact you before dispatching the goods to ask you whether you wish to purchase the product at the correct price or cancel the order. If the correct price of a product is lower than the price quoted by us, we will charge the lower amount and send you the product. (3) The prices at the time of the order shall apply. If list prices are available, the prices of the list price valid at the time of the order shall apply. (4) To use the website "www.movemaster.biz", you must register first. (5) In order to access the services of the website and to be able to purchase products, the user must register and create a user account. (6) If the user wishes to make use of a chargeable service, he will be informed in advance of the chargeable nature of the service. In particular, the respective additional scope of services, the costs incurred and the method of payment shall be listed. (7) The Provider reserves the right to charge different fee models for different booking times and user groups and in particular for different usage periods, as well as to offer different scopes of services.

§ 4 Delivery and Cancellation

(1) Unless otherwise agreed, delivery shall be made to the delivery address specified by the customer. On the website you will find information on the availability of products sold by MoveMaster GmbH (eg on the respective product detail page). We would like to point out that all information on the availability, dispatch or delivery of a product is only an estimate and an approximate guide. They do not represent binding or guaranteed shipping or delivery dates, unless this is expressly designated as a binding date in the shipping options of the respective product. (2) If MoveMaster GmbH determines during the processing of your order that products ordered by you are not available, you will be informed separately by e-mail or by message in your customer account. The statutory claims of the customer remain unaffected. (3) If delivery to the customer is not possible because the delivered goods do not fit through the customer's front door, front door or staircase or because the customer is not found at the delivery address specified by him, although the delivery time was announced to the customer with a reasonable period of notice, the customer shall bear the costs for the unsuccessful delivery. (4) Delivery shall be made according to the customer's method of payment. In the case of advance payment, delivery shall be made after the payment order has been issued to the transferring bank. In the case of payment by Paypal, credit card, gift card, direct debit, instant bank transfer or invoice, delivery shall take place after conclusion of the contract. (5) If your order is shipped in more than one package, you may receive a separate shipping confirmation for each package. In this case, a separate purchase contract is concluded between us for the products listed in the respective shipping confirmation with regard to each shipping confirmation. The contractual partner is MoveMaster GmbH. Irrespective of your right of withdrawal, you can cancel your order for a product at any time free of charge before the associated shipping confirmation is sent. (6) This right to cancel does not apply to certain product groups and services, including digital content or software that is not delivered on a physical data carrier (eg on a CD or DVD), provided that the download or use (whichever is the earlier) has begun.

GmbH of § 5 Customs

(1) If you order products from MoveMaster GmbH for delivery outside the European Union, you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs regulations vary greatly from country to country, so you should contact your local customs office for more information. (2) Please also note that when ordering from MoveMaster GmbH, you are considered the importer of record and must comply with all laws and regulations of the country in which you receive the products. The protection of your data is important to us and we would like to draw the attention of our international customers to the fact that cross-border deliveries are subject to opening and inspection by customs authorities.

§ 6 Terms of payment

(1) Any fees incurred shall be paid in advance to MoveMaster GmbH without deduction at the due date. (2) The customer can pay for the goods or services using the following payment methods:
- Paypal
- Klarna
- Stripe
- Credit card
- Sofortüberweisung
- Prepayment (3) Certain payment methods may be excluded by the provider in individual cases. (4) The customer is not permitted to pay for the goods or services by sending cash or checks. (5) If the customer chooses an online payment method, the customer thereby authorizes the supplier to collect the amounts due at the time of the order. (6) If the supplier offers payment in advance and the customer chooses this method of payment, the customer must transfer the invoice amount to the supplier's account within five calendar days of receipt of the order. The supplier reserves the goods accordingly for five calendar days. (7) If the Supplier offers payment by credit card and the Customer chooses this method of payment, the Customer expressly authorizes the Supplier to collect the amounts due. (8) If the Supplier offers payment by direct debit and the Customer chooses this payment method, the Customer shall grant the Supplier a SEPA basic mandate. If a payment transaction is reversed when paying by direct debit due to a lack of funds in the account or due to incorrectly transmitted bank account details, the customer shall bear the costs. (9) If the supplier offers payment in advance and the customer chooses this method of payment, the customer undertakes to pay the invoice amount within 14 days of dispatch of the goods, without any deduction of discount. (10) Should the customer be in default of payment, the supplier reserves the right to claim damages for default.

§ 7 Registration and termination

(1) A user account is for his/her sole and personal use and a user may not authorize third parties to use this account. A user may not transfer his/her account to third parties. (2) A user is entitled to deactivate his user account completely and personally at any time. (3) MoveMaster GmbH reserves the right to remove profiles and/or any content published on the website by or by the user. If MoveMaster GmbH terminates the user's registration and/or removes profiles or published content of the user, MoveMaster GmbH is under no obligation to inform the user of this or the reason for the termination or removal. (4) Following any termination of any individual use of the services of MoveMaster GmbH, MoveMaster GmbH reserves the right to send information about this to other registered users with whom MoveMaster GmbH assumes that they have been in contact with the user. Decisions to terminate the User's registration and/or to notify other Users with whom MoveMaster GmbH assumes that the User has been in contact do not imply or state in any way that MoveMaster GmbH makes statements about the individual character, general reputation, personal characteristics or lifestyle . (5) Users are obliged not to make any deliberate or fraudulent false statements in their profile and other areas of the portal. Such statements may result in civil action. Furthermore, the operator reserves the right to terminate the existing contractual relationship with immediate effect in such a case. (6) After deletion of the registration, all data of the user will be deleted by MoveMaster GmbH.

§ 8 Limitation of liability (services)

(1) MoveMaster GmbH assumes no responsibility for the content and accuracy of the information in the registration and profile data of the customer as well as other content generated by the customer. (2) With regard to the service sought or offered, the contract is concluded exclusively between the respective participating customers. MoveMaster GmbH is therefore not liable for the services of the participating customers. Accordingly, all matters relating to the relationship between the Buyers, including, without limitation, the services received by a Seeker or payments due to Buyers, shall be addressed directly to the respective party. MoveMaster GmbH cannot be held responsible for and hereby expressly disclaims any and all liability of any kind whatsoever, including claims, benefits, direct or indirect damages of any kind, intentional or unintentional, suspected or unsuspected, disclosed or undisclosed, of any kind whatsoever connection with the aforementioned matters. (3) MoveMaster GmbH shall only be liable for damages resulting from injury to life, body or health if they are based on an intentional or negligent breach of duty by MoveMaster GmbH or an intentional or negligent breach of duty by a legal representative or vicarious agent of MoveMaster GmbH. (4) MoveMaster GmbH Europe shall only be liable for other damages, insofar as they are not based on the breach of cardinal obligations (such obligations whose fulfillment is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely ), if they are based on an intentional or grossly negligent breach of duty by MoveMaster GmbH or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of MoveMaster GmbH. (5) Claims for damages shall be limited to the foreseeable damage typical for the contract. In the event of default, they shall amount to a maximum of 5% of the order value. (6) Claims for damages based on injury to life, limb, health or freedom shall become time-barred after 30 years; otherwise after 1 year, whereby the limitation period shall commence at the end of the year in which the claim arose and the creditor becomes aware of the circumstances giving rise to the claim and the identity of the debtor or should have become aware of them without gross Negligence (Section 199 (1) BGB). (7) The provider reserves the right to check the content of a text written by a user as well as uploaded files for compliance with the law and, if necessary, to delete it in whole or in part.

§ 9 Offsetting and right of retention

(1) The Customer shall only be entitled to set-off if the Customer's counterclaim has been legally established or has not been disputed by the Supplier. (2) The customer may only exercise a right of retention if its counterclaim is based on the same contractual relationship.

§ 10 Retention of title

MoveMaster GmbH retains title to the goods until payment has been made in full.

§ 11 Transport damage

(1) If the customer receives the goods with obvious transport damage, the supplier requests him to complain about this as soon as possible. (2) If the customer fails to make a complaint, this shall have no consequences for the statutory rights warranty. The purpose of the complaint is to enable the supplier to assert his own claims against the carrier.

§ 12 Right of defects

(1) If the customer is a consumer, the warranty and liability for defects of the delivered object of purchase shall be governed by the statutory provisions: Accordingly, in addition to your 30-day return guarantee, purchasers in the European Union have warranty rights for a period of two years from the delivery of the goods and may request the repair or replacement of the products purchased on "www.movemaster.biz" if they prove to be defective or not as described. If the goods cannot be repaired or replaced within a reasonable time or without difficulty, you may request a refund or reduction of the purchase price. (2) In the case of used goods, the warranty period may be shorter than two years. (3) If the customer is not a consumer, the defect shall be remedied by new delivery or new performance.

§ 13 Limitation of liability (products)

(1) The Supplier shall be liable for claims for damages by the Customer arising from injury to life, limb or health or from the breach of essential contractual obligations, as well as for other damages based on its intentional or grossly negligent breach of duty or that of one of the legal representatives or vicarious agents of the Supplier. (2) Essential contractual obligations are obligations whose fulfillment is necessary to achieve the objective of the contract. (3) The provider shall be liable for breaches of essential contractual obligations that are based on foreseeable damage typical of the contract, provided that the damage was caused by simple negligence. This limitation shall not apply to claims for damages by the customer based on injury to life, limb or health. (4) The provisions of the Product Liability Act remain unaffected. (5) Insofar as the liability of MoveMaster GmbH is excluded or limited, this shall also apply to the personal liability of employees, representatives and vicarious agents.

§ 14 Cancellation policy

(1) If the customer is a consumer, he has a right of withdrawal in accordance with the following provisions: (2) Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods (or the last goods, partial shipment or piece in the case of a contract for several goods of a uniform order or the delivery of a product in several partial shipments or pieces) or from the day of the conclusion of the contract, in the case of digital content that is not delivered on a physical data carrier (eg CDs or DVDs) , without giving reasons to revoke. The withdrawal period for services is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must contact us: MOVEMASTER GmbH
Innovation Technology Campus
House F / Digitalization Lower Bavaria
Ulrichsbergerstrasse 17
94469 Deggendorf
Germany of your decision to withdraw from this contract by an unequivocal statement (eg a letter sent by post, fax or e-mail). You can use the sample withdrawal form on our website or send us another clear declaration. If you make use of this option, we will immediately send you a confirmation of receipt of such a revocation (eg by e-mail).
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period and that you have returned the goods via our online returns center within the period defined below. For additional information regarding the scope, content and explanations of the exercise, please contact our customer service. (3) Consequences of revocation If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances you will be charged any fees for this repayment. If you have requested that the services should commence during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods immediately and in any case no later than 14 days from the day on which you inform us of the revocation of this contract to Company Krupanek
Daimlerstr. 1
86836 Untermeitingen to return or hand over the goods. The deadline is met if you send the goods before the period of 14 days has expired. You shall bear the direct costs of returning the goods. (4) Exceptions to the right of withdrawal You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality. The right of withdrawal does not exist or expires for the following contracts:

• for the delivery of goods which are not suitable for return for reasons of health protection or hygiene and whose seal
  - has been removed after delivery or which have been inseparably mixed with other goods after delivery due to their nature;
• - for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery;
• - for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs
• - for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
• in the case of services, if MoveMaster GmbH has provided these in full and you have acknowledged and expressly agreed before placing the order
  that we can begin to provide the service and you lose your right of withdrawal upon complete fulfillment of the contract;
• for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;

§ 15 Exclusion of the right of withdrawal

(1) The right of withdrawal does not apply to contracts

• - for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
• - for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;

(2) The right of withdrawal expires prematurely for contracts 

• - for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
• - for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
• - for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

§ 16 Data protection

(1) If personal data (eg name, address, e-mail address) is collected, we undertake to obtain your prior consent. We undertake not to pass on any data to third parties unless you have given your prior consent. (2) We would like to point out that the transmission of data on the Internet (eg by email) may be subject to security vulnerabilities. Accordingly, error-free and trouble-free protection of third-party data cannot be fully guaranteed. Our liability in this respect is excluded. (3) Third parties are not authorized to use contact data for commercial activities unless the provider has given prior written consent to the persons concerned. (4) You have the right to receive information from MoveMaster GmbH about your personal data at any time, in full and free of charge. (5) Furthermore, the user has the right to rectification/deletion of data/restriction of processing. (6) Further information on data protection can be found in the separate privacy policy.

§ 17 Cookies

(1) We may use cookies to display the product range. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. (2) Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters through which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified via the unique cookie ID. (3) The use of cookies can provide users of this website with more user-friendly services that would not be possible without the setting of cookies. (4) We would like to point out that some of these cookies are transferred from our server to your computer system, most of which are so-called session-related cookies. Session-related cookies are characterized by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognize your computer system on your next visit (so-called persistent cookies). (5) You can object to the storage of cookies by clicking on the banner to which you can object/accept. (6) Of course, you can set your browser so that no cookies are stored on your hard disk or cookies that have already been stored are deleted. The instructions regarding the prevention and deletion of cookies can be found in the help function of your browser or software manufacturer.

§ Section 18 Place of jurisdiction and applicable law

(1) For differences of opinion and disputes arising from this contract, the law of the Federal Republic of Germany shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. (2) The sole place of jurisdiction for orders from merchants, legal entities under public law or special funds under public law is the registered office of the provider.

§ 19 Final provisions

(1) The contract language is German. (2) We do not offer products or services for purchase by minors. Our products for children can only be purchased by adults. If you are under 18, you can only order our products with the assistance of a parent or legal guardian. (3) If you breach these Terms and Conditions and we do nothing about it, we will still be entitled to exercise our rights on any other occasion on which you breach these Terms and Conditions of Sale. (4) We reserve the right to make changes to our website, rules, terms and conditions, including these GTC, at any time. Your order will be subject to the terms of sale, contract terms and conditions in force at the time of your order, unless a change to these terms is required by law or governmental order (in which case they will also apply to orders previously placed by you). If any provision of these Terms of Sale is invalid, void or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. (5) The invalidity of a provision shall not affect the validity of the other provisions of the contract. Should this occur, the provision shall be replaced by another legally permissible provision that corresponds to the meaning and purpose of the invalid provision. Miscellaneous The EU Commission has set up an ODR platform for settling disputes in online trading between consumers and traders. This platform and further information can be found at the following link: Online Dispute Resolution | European Commission (europa.eu)